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Lifts and Lifting Equipment

Passenger and goods lifts, platforms and stairlifts, hoists, escalators and loading-bay equipment have different purposes and maintenance needs. The range also includes modernisation, repair, inspections and defined LOLER or PUWER work.

Discuss your requirements

Defined services, clearly scoped.

Individual services

  • Dock Levellers and Loading Bays — Loading-bay and dock-leveller work addresses the equipment and interfaces used to transfer loads between vehicles and buildings.
  • Escalators and Travelators — Escalator and travelator work concerns the moving steps or walkway, drives, controls and protective features used for pedestrian movement.
  • Hoists and Dumbwaiters — Hoist and dumbwaiter work addresses equipment that transfers goods or, where designed for it, people between levels.
  • Lift Modernisation and Refurbishment — Lift modernisation renews selected lift systems or finishes to address obsolescence, reliability, accessibility or operational needs.
  • Lift Repairs and Breakdown Response — Lift breakdown work investigates a reported fault and defines the repairs needed to restore the installation appropriately.
  • Lift Servicing and Maintenance — Lift servicing and maintenance addresses wear, adjustment and faults through a planned programme suited to the installation.
  • Lifting Equipment Inspections — Lifting-equipment inspections assess condition and safety-related features within a defined inspection scope.
  • LOLER Thorough Examinations — A LOLER thorough examination is a systematic examination of lifting equipment and safety-critical parts by a competent person, followed by a written report.
  • Passenger and Goods Lifts — Passenger and goods lift work covers the installation's operation, condition and planned changes within its intended use.
  • Platform Lifts and Stairlifts — Platform lift and stairlift work supports access between levels using equipment matched to the building and intended users.
  • PUWER Inspections — PUWER inspections assess work equipment where deterioration or installation conditions could affect safety, using a scope appropriate to the risk.

Which service do you need?

A service visit maintains equipment; a breakdown investigation diagnoses a fault; a thorough examination assesses safety-critical condition under its defined requirements. Modernisation considers a wider change to retained equipment. Start with the asset identity, intended use and the decision you need to make.

Repairs, maintenance and projects

An immediate fault, recurring maintenance requirement and planned change need different instructions. Retain the original findings when moving between them so the work answers the actual issue. Explore maintenance for ongoing arrangements and projects for coordinated change.

For estates, relate local findings to the wider asset and investment plan without losing the priority of an individual defect.

Planning the work

Agree isolation, shaft or machinery-space access and alternative routes for people or goods. An outage can affect accessibility, deliveries and daily operation. Keep maintenance instructions separate from examination requirements and record any restrictions before return to use. Provide site contacts, operating constraints and the reporting format needed to connect the results to your existing records.

Work across sectors

Care and residential properties need to consider occupants who depend on lifts. Warehouses need equipment suited to goods movement and loading; public buildings need safe pedestrian routes while work is underway. The equipment’s intended use sets the boundary. Explore all sectors; the examples here do not limit the wider recorded offering.

Frequently asked questions

Can I enquire without knowing which service I need?

Yes. Describe the issue, affected system or area and the result you need. An existing report or fault history can help establish whether assessment, maintenance or remedial work is the right starting point.

Can an inspection and the resulting repairs be organised together?

They can be coordinated, but keep the inspection findings, proposed repair and authorisation clear. Some work needs specialist examination or separate verification, so do not assume a single visit covers every stage.

What changes the cost?

The system or building type, extent of work, access and condition determine the scope. Missing records, concealed conditions, temporary arrangements and operational restrictions can add investigation or coordination requirements.

What information will help with an enquiry?

Provide the address, relevant asset or area, symptoms or planned changes, previous reports and access constraints. Include asset references and priorities across the sites.

Make an enquiry

Send Black & White Facilities the site or asset list, available findings and operational priorities. Define the reporting and responsibility interfaces alongside the technical scope. Discuss your requirement.

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