EPCs and Energy Performance Assessments

Describe the outcome required as well as the immediate issue. The starting information should identify the location, people affected and any change in use, so the assessment addresses the current requirement rather than simply repeating the previous arrangement.

The brief identifies the building, available evidence, site access and assessment route. It coordinates the relevant accredited assessor and records. Improvement recommendations can inform later work, but project design and predicted outcomes need their own assessment.

An EPC is not a direct statement of the occupier's actual energy bill. The assessment uses a defined method and building information. Requirements differ between domestic and non-domestic premises, so mixed or subdivided properties need the correct boundary established.

The proposal identifies the responsibilities that remain with the site or property team and the work included in our instruction. Connected repairs and specialist activities receive their own clear scope, so each person understands what they must arrange and what records they will receive.

Provide property plans, existing certificates, equipment information and the reason for assessment. Identify areas with separate uses or tenancies. Agree access and the records needed by the assessor.

We establish the assessment requirement and organise the site information. The assessor completes the relevant process and identifies evidence gaps. Handover retains the certificate and recommendations, with any next project step defined separately.

For several sites, we agree consistent reporting and escalation while retaining local contacts and operating requirements. Each action stays connected to its building or service area, with a named route for decisions that affect the wider operation.

Property size, complexity, assessment type and evidence availability affect cost. Access and unusual building arrangements can add work. Allow time for obtaining records before relying on a target completion date.

Tell us about operating hours, critical periods and the activities that must continue. The programme and price should reflect those constraints, including any phased delivery, additional access arrangements and reporting needed by the operational team.

Offices need work coordinated with staff and visitors. Retail needs trading and deliveries considered. Hospitality brings guest areas and food operations into the brief, while education needs access planned around teaching. Our complete service and project offering supports all sectors, with the arrangements based on each site's actual activity.

We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.

For a multi-site requirement, provide the local contact and working restrictions for each address. A common service brief still needs the differences between premises recorded.

Read planning an energy improvement project and building management systems explained. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.